Digital Commerce Solution Honored as Part of the International Business Awards Program

Redwood Shores, CA – August 21, 2014– Avangate, the leading Digital Commerce solution provider trusted by thousands of Software and Online Services companies to grow their business worldwide, today announced that it was named the winner of a Gold Stevie® Award in the “Company of the Year – Computer Software – Up to 250 Employees” category in the 2014 International Business Awards.

More than 3,500 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Company of the Year. Stevie Award winners were selected by more than 250 executives worldwide who participated in the judging process from May through early August.

“We are absolutely thrilled Avangate is being recognized by the International Business Awards for our depth of product solution, customer satisfaction and vision around the New Services Economy. It’s a great honor to have been selected as a winner of a Gold Stevie Award among the thousands of other nominations worldwide,” said Avangate’s CEO Carl Theobald.

“We congratulate all of the Stevie winners in this year’s IBAs,” said Michael Gallagher, president and founder of the Stevie Awards. ” The quality of entries we receive improves every year. This year’s judges were rewarded with the opportunity to review more than 3,500 stories of business achievement and innovation from around the world.”

This recognition marks the latest in a series of accolades for Avangate. The company has been named a Cool Vendor by Gartner and recognized by the CODiE awards for several years in a row. For more information on Avangate’s achievements, visit the company’s web page on certificates and awards.

Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA.

About the Stevie Awards

Stevie Awards are conferred in six programs: The International Business Awards, The American Business Awards, the Asia-Pacific Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. The sixth program, the German Stevie Awards, opens for entries on 18 August. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.

Learn more about the Stevie Awards at www.StevieAwards.com.

WatchKit Software Tools Now Available to Developers

CUPERTINO, California—November 18, 2014—Apple® today announced the availability of WatchKit, software that gives developers a set of tools to easily create experiences designed specifically for Apple Watch™—Apple’s most personal device ever. Apple has the world’s most vibrant and innovative developer community, and now these developers can begin developing WatchKit apps before Apple Watch becomes available. Developers can create innovative WatchKit apps, actionable notifications and Glances, for timely information accessible by an easy, quick look at Apple Watch.

“Apple Watch is our most personal device ever, and WatchKit provides the incredible iOS developer community with the tools they need to create exciting new experiences right on your wrist,” said Philip Schiller, Apple’s senior vice president of Worldwide Marketing. “With the iOS 8.2 beta SDK, developers can now start using WatchKit to create breakthrough new apps, Glances and actionable notifications designed for the innovative Apple Watch interface and work with new technologies such as Force Touch, Digital Crown and Taptic Engine.”

Developers can create notifications that allow users to take action or respond right from their wrist such as turning the lights off after they’ve left the house, quickly accessing flight details at the airport, and rerouting their transit when a train or bus is late. Developers can incorporate Glances, which quickly show users information they care about most, such as the latest news and sports scores, alarm system status or the next step of a favorite recipe.

Developers who have previewed the WatchKit tools and APIs are eager to start building on the personal and immediate experiences Apple Watch will offer users.*

“Fans crave real-time and personal information, and the ESPN app for Apple Watch gives us the ability to deliver live scores and information for their favorite teams,” said John Kosner, executive vice president of Digital and Print Media, ESPN. “Glances provide fans with a snapshot of live games, and if there is no game taking place, they’ll get valuable game-time information or the final box score. With actionable notifications, the experience becomes even more personal, as fans receive alerts on score changes, news and more.”

“Apple Watch allows us to make the Instagram experience even more intimate and in the moment,” says Kevin Systrom, co-founder and CEO of Instagram. “With actionable notifications you can see and instantly like a photo or react with an emoji. The Instagram news and watch list allows you to see your friends’ latest photos, follow new accounts and get a real-time view of your likes and comments.”

“The American Airlines app on Apple Watch reminds you when it’s time to head to the airport via pre-trip notifications, and provides updates for gate changes, connecting gate info upon arrival, and will notify you when boarding begins if you’re not at the gate yet,” said John Gustafson, American Airlines vice president of Digital. “Travelers can also ask ‘Where am I?’ in-flight and get real-time location information at 30,000 ft.”

The iOS 8.2 SDK beta including WatchKit is available immediately for iOS Developer Program members at developer.apple.com/watchkit. The WatchKit site includes programming guides, human interface guidelines, templates and more. Starting later next year, developers will be able to create fully native apps for Apple Watch.

* App features are subject to change and may not be available in all regions or all languages. Apple Watch requires iPhone 5 or later.

Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.

Redwood Shores, CA – June 10, 2014 – Avangate introduced the first Digital Commerce solution for the New Services Economy. With the Summer 2014 release of its Avangate Commerce Solution, the company is addressing the needs of the rapidly growing Online Services market.

“Online Services is the next trillion dollar market being accelerated by the explosion of cloud computing and mobility coupled with increased consumer demand to purchase whenever, wherever and however they want. This proliferation of new service offerings is cutting across all industries – from finding a limo driver, to accessing business software, to receiving legal advice. In this new world where buyers are in control, the expectations for online service providers to personalize and seamlessly sell, deliver and support have been permanently raised. We call this the New Services Economy,” said Carl Theobald CEO, Avangate.

A new consumer survey commissioned by Avangate spotlights the current state of the New Services Economy, how consumers buy Online Services, as well as some of the key drivers and detractors to consumer adoption.

Some of the key findings include:

• 63 percent of US adults already use at least one Online Service daily with over 50 percent of those adults paying for those same services
• Over half of US adults would consider paying for Online Services if they were offered as a trial (60%) or could be purchased with the ability to self-service modify their service options at any time (50%)
• 90 percent of consumers do not update their credit cards on file, directly dropping retention and revenue.
• Some of the top customer frustrations with Online Services include: difficult-to-reach live support (49%), inflexible purchasing options (41%), and slow customer service/resolution (35%).

The Summer ’14 release of the Avangate Commerce Solution includes features designed to help companies accelerate their growth and better monetize how buyers are buying today. Some key benefits and features of this new release include:

Accelerate time to market with the flexibility to easily price, package and then commerce-enable every customer touch point to be able to order, activate, and service customers.

• Enhanced online self-service (hosted online carts and account management) – 1-click renewals, enhanced cart abandonment recovery AB testing tools, new cross-selling and renewal promotions, and rules-based retention flows
• Brandable, secure mobile cart – simplified ordering and mobile analytics
• Services Distribution – multi-language customizable partner-reseller portals, direct subscription registration, expanded affiliate attribution, categories, subscription payouts
• Call Center Console – full capabilities for call center and other agents to fully manage customers, orders, subscription management (suspend, discount, extend), as well as cross sell and manage trials on behalf

Simplify and enable the easy scaling of services businesses without having to add more “back office” teams of IT, finance, risk, and chargeback manpower.

• Automated Commerce Triggers – rules-based triggers for commerce and subscription billing events for cart abandonment, personalized cross-sell, retention, and recovery / dunning processing
• Secure Management of Cards on File – 1 click ordering, renewals and upgrades, multiple cards on file self-service
• Expanded Chargeback and Fraud Management – tools, automated processing, detailed insights per product, reasons, payment methods and billing cycles and services
• Continually Expanding Global Support and Compliance – Russian and Portuguese customer support, expanded local support numbers, SEPA and EU Consumer Rights adoption

Maximize conversion and profitable customer retention with smarter payments to leverage the best from payment providers around the world.

• Authorization Dashboard – recurring revenue analytics across retention & payment authorization strategies (e.g., Account Updater, Retry logic efficiency, routing, and others)
• Expanded Customer and Subscription Reports – cohort analytics, recurring revenue reports, renewal forecasts, customer lifetime value and history
• Intelligent Payment Routing (IPR II) – multi-payment processor management and optimization, local processing routing, cascading billing, Retry Engine+, integrated dunning and metrics
• Payments Beyond Credit Cards – support for recurring ACH and iDeal, expanded PO management and check processing, as well as expanded payment and alternative payment options in LATAM (e.g., installment payments, local cards) and CIS (local cards).