Imagine a system Administrator or an IT-specialist that has to provide a remote support for an illiterate PC user who doesn’t know how to perform a simple action on his own. Instead of real time supports, one should explain the user simple elementary things. Sure, this requires a lot of precious time and efforts. Sometimes, it is even easier to spend 3 hours driving to the customer’s workplace, than explaining how he or she should download, install and make work a remote support software. Today, at last all these problems are solved.
December 3, 2008, Kiev, Ukraine – Anyplace Control Software is ready to introduce a new feature of Anyplace Control v. 4.9 that will provide the easiest remote support assistance. Now the customers can completely relax as the entire job, that requires absolutely no learning curve, will be done instead of them. Within several seconds the IT-specialist will access the customer’s PC and fix all the problems. The only thing that is required is filling in an easy form on the Anyplace Control Software web site. Afterwards a fully efficient support will be immediately applied, providing 100% guaranteed satisfaction to the customer!
Basically, the remote support system consists of two parts – the user part so-called “Host Module” and the administrative part “Admin Module”. The Host Module is remotely launched and supported at the customer’s PC by the IT-specialist. Correspondently, the Admin Module is launched directly at the IT-specialist’s PC. All the necessary settings (account name and passwords) are already written in the Host Module inside, so that the user needn’t do it by himself. By filling in the form on the web site, a unique link for Host Module download is generated. After that, the IT-specialist sends the link via e-mail and to the customer and he gets a fully customized Host Module.
By having the customized Host Module downloaded, the customer’s PC automatically appears in the IT-specialist’s Address Book. After having quickly connected to the customer’s PC, the IT-specialist can view and control the computer with his own mouse and keyboard. Connection is established by typing a special password known only by the IT-specialist. During the remote control session, the customer will be able to follow all the actions performed on his or her PC by the IT-specialist. After it is all done, the customer can close the Host Module window and the remote control becomes impossible until next time, when a remote support is required again.
“I have Anyplace Control and I think it’s an amazing tool. The built-in windows desktop sharing and VNC are temperamental and difficult to get working. But your product is great!” – says Simon Pett, one of the software users.
Customized Host Module of Anyplace Control is extremely easy to use for remote users. With no installation required, the user doesn’t even have to know his IP address, open ports on a corporate firewall and configure routers. Anyplace Control will do the entire job on its own, providing minimum learning curve and maximum ease in using the program. IT-specialist just has to send the link via e-mail or Skype and it is all ready. There is no more need of spending hours phoning the user and explaining how to setup a remote support program on his PC.
Customized Host Module of Anyplace Control provides full security service for users. Only one person who created the link will have the permission to access the customer’s PC, as he will be the only one who knows the Account Data the Password. Unlike letters with attached remote support software send via e-mail, the link will never be blocked by any spam-filter.
Pricing and availability: Customized Host Module of Anyplace Control is provided absolutely for FREE. Even unregistered users can try it without paying. The only required condition is to make an account at Anyplace Control server. By download a common Admin Module of Anyplace Control the user can create a new account during installation. The price of the software depends of the amount of PCs and the tariff plan. The minimum price for purchasing comprises 39.99 EUR. For unlimited remote support the product is available at 399 EUR. The software runs fine with all versions of Microsoft Windows.
Download page: www.anyplace-control.com/download.shtml
About Anyplace Control Software: Anyplace Control Software, founded in October 2002, focused on different corporative and end-user network solutions, such as: remote controlling, network security, network maintenance and administration, help desks and more. The company’s specialists use the latest innovations in various fields of information technology. The optimum combination of software functionality and usability is achieved with the cooperative effort of the developers, analysts and sellers.
